Bodk Privacy Policy — How we protect your information

1What types of information we collect

Bodk collects only the essential information needed to serve you better. We never gather data beyond what's necessary. Here are the types of information we collect:

2How we collect information

Bodk collects information in various ways. We're transparent about each method:

• Directly from you: Information you provide directly during registration, profile updates, or the verification process.
• Automatically: When you use our site, technical information is collected through cookies, log files, and tracking technologies.
• Via third parties: Necessary information received from identity verification agencies or payment processors.
• From publicly available sources: Information from government or public records as required by law.

3How Your Information Is Used

Bodk uses your personal information only for the purposes listed below. We never use your data for unauthorized or unnecessary activities:

• To create, manage, and ensure account security.
• To process deposits, withdrawals, and other financial transactions.
• To ensure responsible gaming through age verification and identity confirmation.
• To personalize your gaming experience and offer relevant promotions.
• To provide customer support services and resolve complaints.
• To prevent fraud, money laundering, and illegal activities.
• To comply with legal obligations and regulatory requirements.
• To improve service quality and resolve technical issues.

Bodk never sells your information or shares it with third parties for advertising purposes.

4Who We Share Your Information With

We're firmly committed to your privacy. However, in limited cases we may need to share information:

• Payment Processors: Only the necessary information is shared with authorized mobile banking and banking partners to process transactions.
• Identity Verification Agencies: With trusted verification service providers for registration and KYC processes.
• Legal authority: In response to court orders, government directives, or valid requests from law enforcement.
• Technology Partners: Hosting and cloud service providers for platform operations — bound by strict confidentiality agreements.

5Data Protection Measures

Bodk follows industry-leading security standards to protect your information. Our security layers include:

• SSL/TLS encryption: All data transmitted between the site and servers is encrypted.
• AES-256 database encryption: Stored sensitive data is protected with strong encryption.
• Two-Factor Authentication (2FA): An additional layer of security for logins and important transactions.
• Firewall & DDoS Protection: Servers are protected against unauthorized access and cyber attacks.
• Regular Security Audits: Periodic security testing conducted by independent third-party experts.
• Staff training: All staff receive regular training on data handling practices.

6Cookie policy

Bodk uses cookies on its website. Cookies are small data files stored in your browser that help improve your site experience.

You can control or disable cookies from your browser settings. However, disabling essential cookies may affect some features.

7Data Retention Period

Bodk doesn't keep information longer than necessary. Each data type has a defined retention period:

• All information is retained while your account is active.
• After account closure, information is retained for up to 5 years as required by law.
• Transaction records may be retained for up to 7 years in accordance with financial regulations.
• Upon expiry, data is securely deleted or anonymized.

8Your rights

Under bodk's privacy policy, you have the following rights. To exercise any right, contact our support team:

9Minor information protection

Bodk strictly does not provide services to anyone under 18 years old. We do not knowingly collect information from minors.

• Age verification is mandatory during the registration process.
• Any account identified as belonging to a minor is immediately closed.
• If we have any information belonging to a minor, it will be deleted.

10Privacy policy changes

Bodk may update this privacy policy from time to time. If changes occur:

• The "Last Updated" date at the top of this page will be revised accordingly.
• Notice of significant changes will be sent to your registered email.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.

We recommend reviewing this page regularly to stay up to date.

11Contact & Complaints

If you have questions, concerns, or wish to exercise your rights regarding this privacy policy, contact our data protection team:

• Email: [email protected]
• Support: Via 24/7 live chat platform
• Response Time: Typically within 48 hours

For more information, visit our Terms and Conditions and Responsible Gaming View page.